The Digital Synergy Help Centre

Everything you need to know about getting started with us as well as solutions to common problems.

Thunderbird Email Account Setup

Step 1: Launch Thunderbird

Step 2: Select File on the main menu bar, select New and then select Add Account

Add a new email account

Step 3: Fill in your name, email address and the password you chose while creating the account in cPanel.

Basic Account Setup in Thunderbird

Step 4: Select Manual Config (bottom left corner).

Mail setup in Thunderbird

Step 5: Ensure that the account type is POP3. Use mail.your-domain.co.za for both the incoming and outgoing mail server. Use port 587 for your SMTP server. Finally, your username is always your full email address.

Manual configuration in Thunderbird

Step 6: Ensure that the box is ticked and click Create account.

Accept SSL Warning

You should now be able to send and receive email through Thunderbird.

Side Note: Your user name is your full email address and the password will be the one you used when you created the email address is cPanel.

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