The Digital Synergy Help Centre

Everything you need to know about getting started with us as well as solutions to common problems.

Outlook 2016, 2019, or Microsoft 365 Setup Guide

In the examples below, please replace with your domain.

  1. Launch Outlook
  2. Select File on the top left menu bar
  3. Select Add Account
  4. Insert your email address
  5. Select Advanced options, then select Let me set up my account manually > Connect
  6. This temporary screen will display
  7. Select POP or IMAP
  8. Enter under incoming AND outgoing server (replace with your domain). Use incoming port 993 for IMAP or 995 if you chose POP
  9. Enter your email account password
  10. Click Connect. Your account setup should now be complete

« Back to Help Centre